4.1 Networking, Internet & Telecommunications This section is designed to speak to the network/telecommunications infrastructure necessary to support the
technologies in use by the district for administrative and instructional computing. These uses range from EMIS
reporting, shared administrative applications, video on demand (VOD), voice over IP (VoIP) telephony, thin client
server access, Internet research and others.
With a wide range of new, converging or expanding services relying heavily on a converged network, capacity
planning is imperative to the success of subsequent strategies that use the network. For example, a network using
thin client connectivity to servers, with heavy Internet access, file and print services, as well as voice over IP, will
need careful network capacity planning to introduce video streaming technologies. ACTIVITY 1: Complete the portfolio of network services and telecommunications services provided. Indicate any changes
that you plan to introduce.Use the following scale in answering "Where are we now?" - None - This technology does not currently reside on the network. - Some - There are pieces of this technology residing on the network. It does not exist in all buildings or only
in certain places. - Many - This technology is pervasive throughout the district and/or building.
Use the following scale in answering "Where do we want to go - Decrease -We plan to decrease this technology on the network. - No Change - We plan to maintain the level of technology on the network. - Researching - We are investigating if we want to implement this technology on the network or if we want
to increase or decrease this technology on the network. - Increase - We plan to increase this technology on the network. ACTIVITY 2: Discuss the impact of the network and telecommunications services activity above on the bandwidth
requirements of the LAN, WAN and Internet connection. Record the impact on bandwidth below. Where are we
now?
Where do we want
to go? Thin/Network Clients Some Increase
File and Print Sharing Many Increase
Internet Traffic Many No Change
Video Conferencing (IP) None Researching
Video Conferencing (ATM) None No Change
Video On-Demand (local building/district
server)
None Researching
Video Streaming (Internet) Some Increase
Voice Communications - Voice over IP None Increase
Voice Communications - Centrex/PBX Many Decrease
Remote Access (Dial-up/VPN) to School
Resources
Some Increase
Wireless Some Researching
Email Many No Change
Enterprise/Shared Applications (e.g., online
grade book)
Many Increase
Educational Technology Plan for Springboro Community City SD School Years: 2009-12
Status: Draft Started 3 Last Updated: Feb 16, 2009 How will we get there? Original infrastucture was routed/shared medium with SOMACS DS-1 interconnected building routers feeding a
core router. This was upgraded to a State funded, switched/VLAN, ATM infrastucture with OC-3 interconnected
switches to a core ATM switch. With the installation of fiber and the State of Ohio's migration away from ATM,
we will upgrade to an entire Gigabit Ethernet solution from WAN to LAN. This includes complete re-design of
core, distribution, and access layers. The core will consist of a Cisco 4500 switch providing multi-layer
switching and routing. The distribution layer will consist of edge 4500 switches connected to the core via Cisco
EtherChannel allowing for 2 GB/s transport speeds. At the access layer, Cisco 37xx switches will be connected
back to the edge via 2 GB/s EtherChannel as well.
To complete the overall upgrade, the main pipe to our DA site will increase from 2 bonded DS-1 circuits
providing 3 MB/s to a 100 MB/s fiber circuit with potential to 1 GB/s.
This will set the stage for a fully converged, layered, application network.
The first fully implemented application will be District wide VOIP. Currently, the District operates with expensive
Centrex voice circuits. By migrating to a DS-1/PRI transport we can reduce the number of individual copper
circuits saving money on the monthly voice bill. How will we know we are getting there? A full schedule of infrastrucure upgrade is shared with the administration to keep them up-to-date. Once this is
completed, a schedule of building voice upgrades will be established, however, this will most likely be done
over summer break. Upon teachers reporting back in the fall, a manditory training session will be held.
Baseline phone bills will be collected and compared to the new digital circuit charges. It is anticipated we will
save approximately $1300 per month over the previous Centrex bill.
QOS will be implemented on the network to maintain call integrity in the presence of other data traffic. How will we sustain focus and momentum? Currently, we rely on our DA site to monitor inbound/outbound network traffic. We will continue to utilize their
monitoring services when their fiber connection is installed.
Internally, we plan to implement a network monitoring package as well as a server monitoring package to help
insure user up time. 4.2 Access to Technology None - This technology does not exist in the building(s) and/or district. Some - This technology is in the building(s) and district, but there are only a few in each location. Pervasive - This technology is an integral part of the building(s) and/or district. How will we get there?
What is the current
impact? LAN Bandwidth Increase
WAN Bandwidth Increase
Internet Bandwidth Increase
Telephone Circuits Decrease Where are we
now?
Where do we want
to go? Computer to Teacher Ratio (1:n) 1 1
Computer to Student Ratio (1:n) 5 1
Peripherals (e.g. scanner, digital camera) Some Pervasive
Emerging Technologies Middle adopter Middle adopter
Assistive and adaptive hardware (e.g.
Intellikeys, Alpha Smart) and specialized
software
Some Pervasive
Educational Technology Plan for Springboro Community City SD School Years: 2009-12
Status: Draft Started 4 Last Updated: Feb 16, 2009
Once the new GigE network is installed and the accompanying SWOCA fiber is installed, we will have a state-ofthe-
art network.
The IT department has requested 4 full time people by fall of 2006. Each person will have a "primary" mission
divided up between server administration, workstations/helpdesk, applications (web and database), and
network/VOIP. Additionally, we will seek in building, supplimental techs to be our eyes and ears in the buildings.
With the placement of phones in every classroom the helpdesk will migrate away from user directed to helpdesk
manager directed.
With an increase in IT staff, we will be able to define a new emerging technology, protoype and test in our lab,
schedule a beta install and finally a production rollout by leveraging currently installed technologies such as the
multi-layered network, Citrix, etc. How will we know we are getting there? With the creation of two new committees, District Software Evaluation committee and the District Computer Policy
committee in conjunction with the District Technology Advisory committee, these three committees will serve as
moderating entities for all technology processes. As an example, the Software committee recommends to
implement a new software package. The Software committe passes the technical specs and a demonstration
copy to the IT department. The IT department verifies the specs against current technology. If it is deemed fit, the
demo copy will be loaded for the Software committee to test for curriculum content. Once verified, the committee
will vote to grant or deny the software package. If it grants the package, IT will procure the proper licensure and
install, abiding by the District Computer Policy committee's general guidelines for usage. If the current technology
is deemed inadequate, it will have the District Technology committee create a proposal for upgrade to forward to
the administration for review and action. How will we sustain focus and momentum? The three main oversight committees, Policy, Software, and Technology will maintain the goals set forth in the
District Technology plan. In addtion, the IT deparment's Five Year Plan and the District's Strategic Plan will aide
in supporting the future needs.
We currently employ three full time IT people as well as one full time Educational Technologist. The Educational
Technologist in turn employs one Ed Tech in each building.
The IT staff is looking to up it's staff to four full time people and explore avenues of "first responder" IT help,
perhaps with the High Schools Cisco Academy students. 4.3 Stakeholder Access to Educational Information & Applications 1. None: Our organization does not have this type of electronic system. We maintain paper records.
2. Minimal: Our organization utilizes some electronic documents to manage these systems and processes such
as spreadsheets or word processor.
3. Adequate: Our organization uses database software to manage these systems and documents.
4. Advanced: Our organization shares this type of information using industry-adopted data standards and
practices (e.g. SIF, XML-Web Services or EDI). Tool
Where are we
now?
Where do we want
to go? Student Information Services 3 - Adequate 4 - Advanced
Instructional Applications 2 - Minimal 4 - Advanced
Data Analysis & Reporting 2 - Minimal 4 - Advanced
Grade Book 4 - Advanced 4 - Advanced
Library Automation 4 - Advanced 4 - Advanced
Facilities Management 2 - Minimal 4 - Advanced
Voice Telephony 3 - Adequate 4 - Advanced
Human Resources & Financial Management 2 - Minimal 4 - Advanced
Network Account Management 3 - Adequate 4 - Advanced
Transportation 4 - Advanced 4 - Advanced
Food Services 4 - Advanced 4 - Advanced
Educational Technology Plan for Springboro Community City SD School Years: 2009-12
Status: Draft Started 5 Last Updated: Feb 16, 2009 How will we get there? We have generally enhanced many areas of the District. Currently, along with the network upgrade, VOIP will
be installed. We are in a phase of modernizing our Food Services by installing networked point of sale
terminals thus saving time and money in the collection and accounting of lunch monies. Additionally, it supports
students by giving them more time to relax and eat as they can enter and exit the food lines much quicker.
Lastly, the parents will be able to upload funds from a bank of their choice to deposit monies in their students
accounts.
We will be expanding our library automation District-wide by moving to SIRSI. Currently, our High School and
Junior High School students enjoy the automation system through Winnebago. Also, we will be able to join
libraries state-wide for sharing and provide Internet access in the evening hours to research and reserve titles.
We utilize ProgressBook as our on-line grading package that allows students and parents 24x7 access to their
data.
Additionally, all teaching and administrative staff have Citrix accounts that allow anytime, anywhere, anyplace
access to their desktop. We are planning on rolling this out to students in the near future.
A planned upgrade to the transportation software will allow importation of GIS maps which will allow extremely
granular route routing saving money in fuel costs and transportation manager route set-up times.
We are preparing to roll over to a new web-based SIS/POISE software package (DASL) which will allow for
virtually anyone with the proper credentials to run reports and harvest data, saving an enormous amount of
time and money.
Lastly, it is a goal to look into a HRMS package with an eye on SIF compliance. How will we know we are getting there? With the planned network upgrade, we will be able to offer far mor services to our users than ever before.
Quicker access to the network resources and the Internet will be noticeable to all users immediately.
With VOIP, every staff memeber will have equal access to contact parents, other staff, administrators in a
timely manner without waiting until the end of the day or making the calls from home in the evenings.
With transportation, we should better manage our bus fleet, reduce fuel costs, and run more efficient routes
which all lead to reducing runtimes on all busses.
The library automation will enhance the students learning ability by expanding research options.
Overall, the end user will see a tremendous change beginning the 2006-07 school year. How will we sustain the focus and momentum? We have re-structured our IT department to include one person for each of the four core areas, servers,
workstations, helpdesk, and network. This support on the tecnical side coupled with the Educational
Technologist and his/her building ed-techs, will provide a stong foundation for implimentation and monitoring of
all services to teachers and staff. 4.4 Educational Software Never - When selecting educational software, this process never occurs. Rarely - When selecting educational software, occasionally this process is followed. Sometimes - When selecting educational software, we typically follow and/or incorporate this process. Always - When selecting educational software, this process is always followed and/or incorporated. Selection Processes Educational Technology Plan for Springboro Community City SD School Years: 2009-12
Status: Draft Started 6 Last Updated: Feb 16, 2009 How will we get there? With the creation of a District Software Committee coupled with terminal services, we will be able to quickly
evaluate and deliver content to the stakeholders. This will streamline our operation and reduce costs associated
with individual software loads, corruption of workstations due to incompatible or improper loads.
Software will be checked for academic content, applied to the State standards, and network compatibility. Once
approved at all levels, it will be released and delivered.
Professional development opportunities will follow the same routine, however, it could bypass some steps if
necessary due it's potential transient nature.
On-line Professional Development content will also bypass many levels and be available quicker to the
stakeholders.
Once software is installed, the Educational Technologist will take over and develop training for the stakeholders. How will we know we are getting there? The District Software Committee will have full jurisdiction over all educational software. This committee is created
from various areas in the educational process from the teacher all the way through the Director of Curriculum.
The Special Education Director and Technology Coordinator make up the balance of the committee. How will we sustain focus and momentum? The committee will meet on a scheduled basis and will only act on tiles a those meetings. This will provide orderly
implimentation schedules, evalutaion, and professional development opportunites. 4.5 Security 1. None: Organization does not have any of these policies or securities in place.
2. Minimal: The basic functions are present, but not all layers are addressed.
3. Adequate: The basic functions are present and all layers are addressed and integrated.
4. Advanced: The basic functions are present, all layers are addressed and integrated, and proactive
monitoring with security response and forensic log analysis procedures are in place. Where are we
now?
Where do we want
to go? Requirements gathering, feature/fit analysis to
goal
Rarely Always
Professional development planning for end
users and support personnel
Sometimes Always
Criteria for evaluation developed - including
alignment to ACS and curriculum
Rarely Always
Evaluation of demo copies Sometimes Always
Implementation pilots Rarely Always
Replacement cycle (upgrade, retire, new) Rarely Always
System requirements / technical and
operational support
Sometimes Always
Educational Technology Plan for Springboro Community City SD School Years: 2009-12
Status: Draft Started 7 Last Updated: Feb 16, 2009 How will we get there? At present, all staff have network accounts and all students 2nd through 12th grade have accounts. The staff also
have Citix accounts which allow work from home over a secure access. Every user of the network must sign an
AUP form at the beginning of each year. This AUP is reviewed by the District's law firm every year to be certain it
meets legal status.
All workstations require a network login. Once on the network, the user has a home directory and email (staff
only).
TO help eliminate spyware, viruses, etc, we restrict the user from downloads. In fact, to even run an application
requires it being added to a run-only whitelist.
At times, this does cause user aggravation, but it is far worth the effort to maintatin network security. How will we know we are getting there? As time goes on, we will be massaging user policies to match the level of user abilities. To this end, we have
created a District Policy Committee to help design the user interface.
This committee is generally administrator based. How will we sustain the focus and momentum? We have to do a better job of network education and we plan on utilizing the Educational Technologist and
building ed techs to help the users. In addition, with the staff increase in the IT department, they should be able to
augment the technical training aspects of the network.
A spreadsheet has been created that outlines various levels of users and their network rights. 4.6 Technology Support and Management Support Ratios (1:n)
Where are we
now?
Where do we want
to go? AUP (Acceptable Use Policy) Yes Yes
User Account management and network
authentication policies
4 - Advanced 4 - Advanced
Security zones 4 - Advanced 4 - Advanced
Wireless network security policies 3 - Adequate 4 - Advanced
Central log mechanism and review policy 4 - Advanced 4 - Advanced
Incident response procedures 3 - Adequate 4 - Advanced
Network security 3 - Adequate 4 - Advanced
Host Security 4 - Advanced 4 - Advanced
Data security / integrity 4 - Advanced 4 - Advanced
Anti-virus software 4 - Advanced 4 - Advanced
Spyware 3 - Adequate 4 - Advanced
Firewall 3 - Adequate 4 - Advanced
Filtering 3 - Adequate 4 - Advanced Where are we
now? (1:n)
Where do we want
to go? (1:n) Support Staff to Students 1:1175 1:1000
Support Staff to Teachers 1:70 1:50
Support Staff to Computers 1:300 1:300
Support Staff to Buildings 1:2 1:2 Where are we
now?
Where do we want
to go? Average Response Time (Days) 2 1
Service Level Agreement (SLA) No Yes
Educational Technology Plan for Springboro Community City SD School Years: 2009-12
Status: Draft Started 8 Last Updated: Feb 16, 2009 How will we get there? We have just augemented our support staff to cover all four core areas servers, web/database, helpdesk, and
network. Each person has a primary responsibility to cover their focus area. Past that, all are employable to
perform day to day trouble ticket responses. We have an in house trouble ticket entry system and are so to
employ VOIP which will allow the stakeholder to call directly into the helpdesk for assistance. Using Remote
Desktop access and session shadowing, we should be able to complete tickets are in a very timely manner. How will we know we are getting there? Periodic reviews with users and administration helps steer new ideas to support stakeholders. How will we sustain focus and momentum? A full time helpdesk manager is in place and staff augementation as needed will be monitored. We can also
utilize the high school Information Tech Prep students in an emergency and employ students for summer help. 4.7 Total Cost of Ownership None - This factor is not accounted for in the cost analysis. Some - This factor has cursory consideration but is not a primary decision driver. More - There is deliberate consideration for this factor, but it may not always be a primary decision driver. Extensive - This factor is always considered in cost analysis and is a primary decision driver. Process
How will we get there? To date, there has been average TCO procedures applied to purchases. Only in the last few years hasa this
begun to come into focus.
The first area was leasing versus purchasing of technology. It was a great way to fix yearly expenditures and
forecast budgets. It was also a great way to leverage more and newer equipment over a standard life cycle.
On the other end of the spectrum, disposal costs were random and without basis. This was addressed and a
partnership was formed with a local re-cycling vendor. They provide on-site re-cycling containers, we fill them,
and they pick them up. We actually receive rebates on certain pieces of re-cycled equipment.
We have utilized donated equipment but are very strick on what we will take in.
With the creation of the Educational Technologist position, it has helped greatly in the day to day training of our
teachers. In addition, the IT staff itself can take more time to train in the technical areas.
Our relationship with all our vendors is excellent. We have strategic alliances with all the main areas of
technology. How will we know we are getting there? Full-time technology coordinator/director Yes Yes Where are we
now?
Where do we want
to go? Vendor Relationships Extensive Extensive
Procurement Plan Some More
Specifications/Requirements/Fits Analysis Extensive Extensive
Integration of donated time, materials or
services
Some Some
Deployment/Installation plan More Extensive
Initial Training and Professional Development Some More
Evaluation of current external support costs
versus new purchase
More Extensive
Loss of institutional knowledge for replaced
systems
Some Some
Phase Out/Replacement cycle Some More
Disposal costs More More
Educational Technology Plan for Springboro Community City SD School Years: 2009-12
Status: Draft Started 9 Last Updated: Feb 16, 2009
A vast majority of this lies in the hands of the treasurer.
IT makes it a point to be very frugal and strict about year to year purchases. IT generally returns funds at the end
of the budget cycle.
Probably the biggest shift in operations is allowing IT to be the one-stop-shop in managing all technology
purchases.
By utilizing blanket POs, we save a lot of administrative costs. It is very expensive to generate a PO with all the
parties that must handle it. How will we sustain focus and momentum? Better relationships with vendors and tighter controls on purchases.
Working more closely with the treasurer and individual building administrators to reign in renegade purchasing
that IT cannot support.
All this driven by internal strategic plans and state initiatives such as this technology plan will help steer the
District
Back to Tech Plan Section Directory
Technology Infrastructure, Management and Support
4.1 Networking, Internet & Telecommunications
This section is designed to speak to the network/telecommunications infrastructure necessary to support the
technologies in use by the district for administrative and instructional computing. These uses range from EMIS
reporting, shared administrative applications, video on demand (VOD), voice over IP (VoIP) telephony, thin client
server access, Internet research and others.
With a wide range of new, converging or expanding services relying heavily on a converged network, capacity
planning is imperative to the success of subsequent strategies that use the network. For example, a network using
thin client connectivity to servers, with heavy Internet access, file and print services, as well as voice over IP, will
need careful network capacity planning to introduce video streaming technologies.
ACTIVITY 1:
Complete the portfolio of network services and telecommunications services provided. Indicate any changes
that you plan to introduce.Use the following scale in answering "Where are we now?"
- None - This technology does not currently reside on the network.
- Some - There are pieces of this technology residing on the network. It does not exist in all buildings or only
in certain places.
- Many - This technology is pervasive throughout the district and/or building.
Use the following scale in answering "Where do we want to go
- Decrease -We plan to decrease this technology on the network.
- No Change - We plan to maintain the level of technology on the network.
- Researching - We are investigating if we want to implement this technology on the network or if we want
to increase or decrease this technology on the network.
- Increase - We plan to increase this technology on the network.
ACTIVITY 2:
Discuss the impact of the network and telecommunications services activity above on the bandwidth
requirements of the LAN, WAN and Internet connection. Record the impact on bandwidth below.
Where are we
now?
Where do we want
to go?
Thin/Network Clients Some Increase
File and Print Sharing Many Increase
Internet Traffic Many No Change
Video Conferencing (IP) None Researching
Video Conferencing (ATM) None No Change
Video On-Demand (local building/district
server)
None Researching
Video Streaming (Internet) Some Increase
Voice Communications - Voice over IP None Increase
Voice Communications - Centrex/PBX Many Decrease
Remote Access (Dial-up/VPN) to School
Resources
Some Increase
Wireless Some Researching
Email Many No Change
Enterprise/Shared Applications (e.g., online
grade book)
Many Increase
Educational Technology Plan for Springboro Community City SD School Years: 2009-12
Status: Draft Started 3 Last Updated: Feb 16, 2009
How will we get there?
Original infrastucture was routed/shared medium with SOMACS DS-1 interconnected building routers feeding a
core router. This was upgraded to a State funded, switched/VLAN, ATM infrastucture with OC-3 interconnected
switches to a core ATM switch. With the installation of fiber and the State of Ohio's migration away from ATM,
we will upgrade to an entire Gigabit Ethernet solution from WAN to LAN. This includes complete re-design of
core, distribution, and access layers. The core will consist of a Cisco 4500 switch providing multi-layer
switching and routing. The distribution layer will consist of edge 4500 switches connected to the core via Cisco
EtherChannel allowing for 2 GB/s transport speeds. At the access layer, Cisco 37xx switches will be connected
back to the edge via 2 GB/s EtherChannel as well.
To complete the overall upgrade, the main pipe to our DA site will increase from 2 bonded DS-1 circuits
providing 3 MB/s to a 100 MB/s fiber circuit with potential to 1 GB/s.
This will set the stage for a fully converged, layered, application network.
The first fully implemented application will be District wide VOIP. Currently, the District operates with expensive
Centrex voice circuits. By migrating to a DS-1/PRI transport we can reduce the number of individual copper
circuits saving money on the monthly voice bill.
How will we know we are getting there?
A full schedule of infrastrucure upgrade is shared with the administration to keep them up-to-date. Once this is
completed, a schedule of building voice upgrades will be established, however, this will most likely be done
over summer break. Upon teachers reporting back in the fall, a manditory training session will be held.
Baseline phone bills will be collected and compared to the new digital circuit charges. It is anticipated we will
save approximately $1300 per month over the previous Centrex bill.
QOS will be implemented on the network to maintain call integrity in the presence of other data traffic.
How will we sustain focus and momentum?
Currently, we rely on our DA site to monitor inbound/outbound network traffic. We will continue to utilize their
monitoring services when their fiber connection is installed.
Internally, we plan to implement a network monitoring package as well as a server monitoring package to help
insure user up time.
4.2 Access to Technology
None - This technology does not exist in the building(s) and/or district.
Some - This technology is in the building(s) and district, but there are only a few in each location.
Pervasive - This technology is an integral part of the building(s) and/or district.
How will we get there?
What is the current
impact?
LAN Bandwidth Increase
WAN Bandwidth Increase
Internet Bandwidth Increase
Telephone Circuits Decrease
Where are we
now?
Where do we want
to go?
Computer to Teacher Ratio (1:n) 1 1
Computer to Student Ratio (1:n) 5 1
Peripherals (e.g. scanner, digital camera) Some Pervasive
Emerging Technologies Middle adopter Middle adopter
Assistive and adaptive hardware (e.g.
Intellikeys, Alpha Smart) and specialized
software
Some Pervasive
Educational Technology Plan for Springboro Community City SD School Years: 2009-12
Status: Draft Started 4 Last Updated: Feb 16, 2009
Once the new GigE network is installed and the accompanying SWOCA fiber is installed, we will have a state-ofthe-
art network.
The IT department has requested 4 full time people by fall of 2006. Each person will have a "primary" mission
divided up between server administration, workstations/helpdesk, applications (web and database), and
network/VOIP. Additionally, we will seek in building, supplimental techs to be our eyes and ears in the buildings.
With the placement of phones in every classroom the helpdesk will migrate away from user directed to helpdesk
manager directed.
With an increase in IT staff, we will be able to define a new emerging technology, protoype and test in our lab,
schedule a beta install and finally a production rollout by leveraging currently installed technologies such as the
multi-layered network, Citrix, etc.
How will we know we are getting there?
With the creation of two new committees, District Software Evaluation committee and the District Computer Policy
committee in conjunction with the District Technology Advisory committee, these three committees will serve as
moderating entities for all technology processes. As an example, the Software committee recommends to
implement a new software package. The Software committe passes the technical specs and a demonstration
copy to the IT department. The IT department verifies the specs against current technology. If it is deemed fit, the
demo copy will be loaded for the Software committee to test for curriculum content. Once verified, the committee
will vote to grant or deny the software package. If it grants the package, IT will procure the proper licensure and
install, abiding by the District Computer Policy committee's general guidelines for usage. If the current technology
is deemed inadequate, it will have the District Technology committee create a proposal for upgrade to forward to
the administration for review and action.
How will we sustain focus and momentum?
The three main oversight committees, Policy, Software, and Technology will maintain the goals set forth in the
District Technology plan. In addtion, the IT deparment's Five Year Plan and the District's Strategic Plan will aide
in supporting the future needs.
We currently employ three full time IT people as well as one full time Educational Technologist. The Educational
Technologist in turn employs one Ed Tech in each building.
The IT staff is looking to up it's staff to four full time people and explore avenues of "first responder" IT help,
perhaps with the High Schools Cisco Academy students.
4.3 Stakeholder Access to Educational Information & Applications
1. None: Our organization does not have this type of electronic system. We maintain paper records.
2. Minimal: Our organization utilizes some electronic documents to manage these systems and processes such
as spreadsheets or word processor.
3. Adequate: Our organization uses database software to manage these systems and documents.
4. Advanced: Our organization shares this type of information using industry-adopted data standards and
practices (e.g. SIF, XML-Web Services or EDI).
Tool
Where are we
now?
Where do we want
to go?
Student Information Services 3 - Adequate 4 - Advanced
Instructional Applications 2 - Minimal 4 - Advanced
Data Analysis & Reporting 2 - Minimal 4 - Advanced
Grade Book 4 - Advanced 4 - Advanced
Library Automation 4 - Advanced 4 - Advanced
Facilities Management 2 - Minimal 4 - Advanced
Voice Telephony 3 - Adequate 4 - Advanced
Human Resources & Financial Management 2 - Minimal 4 - Advanced
Network Account Management 3 - Adequate 4 - Advanced
Transportation 4 - Advanced 4 - Advanced
Food Services 4 - Advanced 4 - Advanced
Educational Technology Plan for Springboro Community City SD School Years: 2009-12
Status: Draft Started 5 Last Updated: Feb 16, 2009
How will we get there?
We have generally enhanced many areas of the District. Currently, along with the network upgrade, VOIP will
be installed. We are in a phase of modernizing our Food Services by installing networked point of sale
terminals thus saving time and money in the collection and accounting of lunch monies. Additionally, it supports
students by giving them more time to relax and eat as they can enter and exit the food lines much quicker.
Lastly, the parents will be able to upload funds from a bank of their choice to deposit monies in their students
accounts.
We will be expanding our library automation District-wide by moving to SIRSI. Currently, our High School and
Junior High School students enjoy the automation system through Winnebago. Also, we will be able to join
libraries state-wide for sharing and provide Internet access in the evening hours to research and reserve titles.
We utilize ProgressBook as our on-line grading package that allows students and parents 24x7 access to their
data.
Additionally, all teaching and administrative staff have Citrix accounts that allow anytime, anywhere, anyplace
access to their desktop. We are planning on rolling this out to students in the near future.
A planned upgrade to the transportation software will allow importation of GIS maps which will allow extremely
granular route routing saving money in fuel costs and transportation manager route set-up times.
We are preparing to roll over to a new web-based SIS/POISE software package (DASL) which will allow for
virtually anyone with the proper credentials to run reports and harvest data, saving an enormous amount of
time and money.
Lastly, it is a goal to look into a HRMS package with an eye on SIF compliance.
How will we know we are getting there?
With the planned network upgrade, we will be able to offer far mor services to our users than ever before.
Quicker access to the network resources and the Internet will be noticeable to all users immediately.
With VOIP, every staff memeber will have equal access to contact parents, other staff, administrators in a
timely manner without waiting until the end of the day or making the calls from home in the evenings.
With transportation, we should better manage our bus fleet, reduce fuel costs, and run more efficient routes
which all lead to reducing runtimes on all busses.
The library automation will enhance the students learning ability by expanding research options.
Overall, the end user will see a tremendous change beginning the 2006-07 school year.
How will we sustain the focus and momentum?
We have re-structured our IT department to include one person for each of the four core areas, servers,
workstations, helpdesk, and network. This support on the tecnical side coupled with the Educational
Technologist and his/her building ed-techs, will provide a stong foundation for implimentation and monitoring of
all services to teachers and staff.
4.4 Educational Software
Never - When selecting educational software, this process never occurs.
Rarely - When selecting educational software, occasionally this process is followed.
Sometimes - When selecting educational software, we typically follow and/or incorporate this process.
Always - When selecting educational software, this process is always followed and/or incorporated.
Selection Processes
Educational Technology Plan for Springboro Community City SD School Years: 2009-12
Status: Draft Started 6 Last Updated: Feb 16, 2009
How will we get there?
With the creation of a District Software Committee coupled with terminal services, we will be able to quickly
evaluate and deliver content to the stakeholders. This will streamline our operation and reduce costs associated
with individual software loads, corruption of workstations due to incompatible or improper loads.
Software will be checked for academic content, applied to the State standards, and network compatibility. Once
approved at all levels, it will be released and delivered.
Professional development opportunities will follow the same routine, however, it could bypass some steps if
necessary due it's potential transient nature.
On-line Professional Development content will also bypass many levels and be available quicker to the
stakeholders.
Once software is installed, the Educational Technologist will take over and develop training for the stakeholders.
How will we know we are getting there?
The District Software Committee will have full jurisdiction over all educational software. This committee is created
from various areas in the educational process from the teacher all the way through the Director of Curriculum.
The Special Education Director and Technology Coordinator make up the balance of the committee.
How will we sustain focus and momentum?
The committee will meet on a scheduled basis and will only act on tiles a those meetings. This will provide orderly
implimentation schedules, evalutaion, and professional development opportunites.
4.5 Security
1. None: Organization does not have any of these policies or securities in place.
2. Minimal: The basic functions are present, but not all layers are addressed.
3. Adequate: The basic functions are present and all layers are addressed and integrated.
4. Advanced: The basic functions are present, all layers are addressed and integrated, and proactive
monitoring with security response and forensic log analysis procedures are in place.
Where are we
now?
Where do we want
to go?
Requirements gathering, feature/fit analysis to
goal
Rarely Always
Professional development planning for end
users and support personnel
Sometimes Always
Criteria for evaluation developed - including
alignment to ACS and curriculum
Rarely Always
Evaluation of demo copies Sometimes Always
Implementation pilots Rarely Always
Replacement cycle (upgrade, retire, new) Rarely Always
System requirements / technical and
operational support
Sometimes Always
Educational Technology Plan for Springboro Community City SD School Years: 2009-12
Status: Draft Started 7 Last Updated: Feb 16, 2009
How will we get there?
At present, all staff have network accounts and all students 2nd through 12th grade have accounts. The staff also
have Citix accounts which allow work from home over a secure access. Every user of the network must sign an
AUP form at the beginning of each year. This AUP is reviewed by the District's law firm every year to be certain it
meets legal status.
All workstations require a network login. Once on the network, the user has a home directory and email (staff
only).
TO help eliminate spyware, viruses, etc, we restrict the user from downloads. In fact, to even run an application
requires it being added to a run-only whitelist.
At times, this does cause user aggravation, but it is far worth the effort to maintatin network security.
How will we know we are getting there?
As time goes on, we will be massaging user policies to match the level of user abilities. To this end, we have
created a District Policy Committee to help design the user interface.
This committee is generally administrator based.
How will we sustain the focus and momentum?
We have to do a better job of network education and we plan on utilizing the Educational Technologist and
building ed techs to help the users. In addition, with the staff increase in the IT department, they should be able to
augment the technical training aspects of the network.
A spreadsheet has been created that outlines various levels of users and their network rights.
4.6 Technology Support and Management
Support Ratios (1:n)
Where are we
now?
Where do we want
to go?
AUP (Acceptable Use Policy) Yes Yes
User Account management and network
authentication policies
4 - Advanced 4 - Advanced
Security zones 4 - Advanced 4 - Advanced
Wireless network security policies 3 - Adequate 4 - Advanced
Central log mechanism and review policy 4 - Advanced 4 - Advanced
Incident response procedures 3 - Adequate 4 - Advanced
Network security 3 - Adequate 4 - Advanced
Host Security 4 - Advanced 4 - Advanced
Data security / integrity 4 - Advanced 4 - Advanced
Anti-virus software 4 - Advanced 4 - Advanced
Spyware 3 - Adequate 4 - Advanced
Firewall 3 - Adequate 4 - Advanced
Filtering 3 - Adequate 4 - Advanced
Where are we
now? (1:n)
Where do we want
to go? (1:n)
Support Staff to Students 1:1175 1:1000
Support Staff to Teachers 1:70 1:50
Support Staff to Computers 1:300 1:300
Support Staff to Buildings 1:2 1:2
Where are we
now?
Where do we want
to go?
Average Response Time (Days) 2 1
Service Level Agreement (SLA) No Yes
Educational Technology Plan for Springboro Community City SD School Years: 2009-12
Status: Draft Started 8 Last Updated: Feb 16, 2009
How will we get there?
We have just augemented our support staff to cover all four core areas servers, web/database, helpdesk, and
network. Each person has a primary responsibility to cover their focus area. Past that, all are employable to
perform day to day trouble ticket responses. We have an in house trouble ticket entry system and are so to
employ VOIP which will allow the stakeholder to call directly into the helpdesk for assistance. Using Remote
Desktop access and session shadowing, we should be able to complete tickets are in a very timely manner.
How will we know we are getting there?
Periodic reviews with users and administration helps steer new ideas to support stakeholders.
How will we sustain focus and momentum?
A full time helpdesk manager is in place and staff augementation as needed will be monitored. We can also
utilize the high school Information Tech Prep students in an emergency and employ students for summer help.
4.7 Total Cost of Ownership
None - This factor is not accounted for in the cost analysis.
Some - This factor has cursory consideration but is not a primary decision driver.
More - There is deliberate consideration for this factor, but it may not always be a primary decision driver.
Extensive - This factor is always considered in cost analysis and is a primary decision driver.
Process
How will we get there?
To date, there has been average TCO procedures applied to purchases. Only in the last few years hasa this
begun to come into focus.
The first area was leasing versus purchasing of technology. It was a great way to fix yearly expenditures and
forecast budgets. It was also a great way to leverage more and newer equipment over a standard life cycle.
On the other end of the spectrum, disposal costs were random and without basis. This was addressed and a
partnership was formed with a local re-cycling vendor. They provide on-site re-cycling containers, we fill them,
and they pick them up. We actually receive rebates on certain pieces of re-cycled equipment.
We have utilized donated equipment but are very strick on what we will take in.
With the creation of the Educational Technologist position, it has helped greatly in the day to day training of our
teachers. In addition, the IT staff itself can take more time to train in the technical areas.
Our relationship with all our vendors is excellent. We have strategic alliances with all the main areas of
technology.
How will we know we are getting there?
Full-time technology coordinator/director Yes Yes
Where are we
now?
Where do we want
to go?
Vendor Relationships Extensive Extensive
Procurement Plan Some More
Specifications/Requirements/Fits Analysis Extensive Extensive
Integration of donated time, materials or
services
Some Some
Deployment/Installation plan More Extensive
Initial Training and Professional Development Some More
Evaluation of current external support costs
versus new purchase
More Extensive
Loss of institutional knowledge for replaced
systems
Some Some
Phase Out/Replacement cycle Some More
Disposal costs More More
Educational Technology Plan for Springboro Community City SD School Years: 2009-12
Status: Draft Started 9 Last Updated: Feb 16, 2009
A vast majority of this lies in the hands of the treasurer.
IT makes it a point to be very frugal and strict about year to year purchases. IT generally returns funds at the end
of the budget cycle.
Probably the biggest shift in operations is allowing IT to be the one-stop-shop in managing all technology
purchases.
By utilizing blanket POs, we save a lot of administrative costs. It is very expensive to generate a PO with all the
parties that must handle it.
How will we sustain focus and momentum?
Better relationships with vendors and tighter controls on purchases.
Working more closely with the treasurer and individual building administrators to reign in renegade purchasing
that IT cannot support.
All this driven by internal strategic plans and state initiatives such as this technology plan will help steer the
District